KRISTOPHER
KRIS
Case StudiesRésumé

Let's make software together.

History is important.

Front-end development, AI design tools, & linear algebra.

Long: ~3 to 6 minutes each

For examples of...

MAZARA

Résumé

I'm a software designer with deep, diverse experience. Proficient at a lot. Expert in the rest.

MAY 2023 - PRESENT

Johnson and Johnson Consumer (Kenvue)

New York, NY
Senior Manager, Product and Experience Design — "New-to-World" Team
MAY 2023 - PRESENT
Note: This was a hybrid Product Design and Product Management role due to Con Edison's unique operating model.
  • Lead product design on employee training platform.
  • Lead user research on Versalie.com: a menopause telehealth and e-commerce site.
  • Integrate user research techniques into brand teams' operating models to drive sustainable research and innovation pipelines.
  • Manage a team of product designers, UX researchers, and design strategists.
Outcomes
  • Training platform launched to 5000 employees, acting as source of truth for company operating model changes.
  • User research on Versalie.com increased e-commerce sales by 22% and improved sign-up rate for telehealth by 14%.
  • Consumer research led to expansion of a major beauty brand into a new product vertical.

DEC 2020 - APR 2023

Memorial Sloan Kettering Cancer Center

New York, NY
Lead Product Designer —  Technology Incubation
DEC 2020 - APR 2023
Note: This was a hybrid Product Design and Product Management role due to Con Edison's unique operating model.
  • Created and refined innovation processes for a 20-person team of product managers, product designers, data scientists, and software engineers.
  • Designed for emerging tech (e.g. artificial intelligence/large language models, machine learning) and user interfaces (e.g. augmented reality, camera, voice).
  • Lead MSK’s Design Community of Practice.
  • Player-coach to a team of product designers.
Outcomes
  • Increased department’s project output 5x.
  • Completed 10 innovation projects, spanning mental health, clinical order entry, and patient fall reduction.
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APR 2019 - DEC 2020

Con Edison

New York, NY
Senior Product Designer/Product Manager — Digital Factory
APR 2019 - DEC 2020
Note: This was a hybrid Product Design and Product Management role due to Con Edison's unique operating model.
  • Built “0 to 1” products for Electric Operations service technicians and administrators.
  • Responsible for story writing, KPI/OKR creation, and roadmap creation & prioritization.
  • Created product release and support strategy.
  • Mentor and coach product owners, analysts, and interns.
Outcomes
  • Reduced average duration of temporary power installations from 45 days to 30 days.
  • Reduced frequency of customer reschedules for repair work by 20%.
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JUL 2018 - DEC 2019

Triplelift

New York, NY
Product Design Consultant
JUL 2018 - DEC 2019
Note: This was a hybrid Product Design and Product Management role due to Con Edison's unique operating model.
  • Conducted internal research with designers and front-end developers to guide design system development.
  • Designed components and created documentation on how (and how not) to use them.
  • Designed components and created documentation on how (and how not) to use them.
  • Tested coded components to ensure they looked and behaved as expected.
Outcomes
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SEP 2015 - JUL 2018

Essence Mediacom

New York, NY
User Experience Designer — Client Solutions
SEP 2015 - JUL 2018
Note: This was a hybrid Product Design and Product Management role due to Con Edison's unique operating model.
  • End-to-end feature designer for legacy enterprise marketing software.
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Outcomes
  • “Best Practices” marketing compliance tool saw 99.4% reduction in violations within 6 months of implementation.
  • Financial reporting software saw a 70% reduction in report load time after redesign, leading to increased use among non-power users.
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EDUCATION

Boston College

Bachelor of Arts, Philosophy

SKILLS & NICE-TO-KNOWS

Role Skills

Product Design, Product Management, Interaction Design, UI Design, UX Design, Usability Testing, User Research, Design Strategy, Product Strategy, Business Strategy, Brand Strategy, Market Research, HTML, CSS, Webflow, Design Systems, Project Management, People Management
Learning: Javascript, React

Software

Figma, Zeplin, Sketch, Jira, Confluence, Microsoft Office Suite, Google Docs Suite
Experimenting with: Cursor, Loveable, Bolt

Development Platforms

Mobile (iOS/Android), Tablet, Desktop, Apple Watch, Voice/Chat, Camera/Machine Vision

Industries

Healthcare, Utilities, Consumer/CPG, Ad Tech

Customer Types

Enterprise, B2B, B2C

Interests

Powerlifting, Yoga, Math, Coding, Video Games, Singing, Martial Arts

MAZARA

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